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About Us

Installation and repair specialists in Alsace: from Mulhouse to Strasbourg

At ACK Artisanat, our plumbers, heating engineers, electricians and locksmiths respond quickly to emergencies throughout Haut-Rhin (68) and Bas-Rhin (67). We are available from 7 a.m. to 11 p.m., with interventions arranged within 48 hours, and provide reliable, efficient solutions tailored to each situation.

Learn more about our company, our ambitions and the principles that guide our daily work to understand why our customers trust us.

A team member representing our objective

Our objective

ACK Artisanat is a service company specialising in emergency repairs and small jobs in Alsace.

With expertise in plumbing, electrical work, heating, locksmith services and building work, our primary objective is to provide fast and efficient interventions. With over 20 years of experience, we do everything we can to meet your needs professionally and reliably.

Customer satisfaction is at the heart of our commitment. We are proud to have received more than 700 positive Google reviews, reflecting our ability to resolve urgent problems with expertise.

Whether you need emergency assistance or regular maintenance for your installations, our priority is to provide high-quality services tailored to your specific needs in Alsace.

Our values

At ACK Artisanat, our values are built on expertise, responsiveness and customer satisfaction. We believe in the importance of fast and efficient service, especially in an emergency.

Our team is committed to delivering excellent service, combining technical expertise with meticulous attention to detail. We also place great importance on transparency and communication, ensuring smooth collaboration and a clear understanding of your needs.

Our technicians work throughout the Alsace region, helping us stay close to our customers. This local presence reinforces our commitment and supports our personalised approach to service.

A team member representing our values

Why choose ACK Artisanat

01

Exceptional quality
service

All our technicians are trained and specialise in a range of trades, including plumbing, electrical work, heating, locksmith services and building work.

They have the skills needed to meet your needs professionally and efficiently.

Their expertise helps ensure that every job is carried out with care and precision, with customer satisfaction as a priority.

02

Fast and effective
communication

Our communication system makes it easy to contact us by phone or through our quote request form.

A member of our team will review your request carefully and get back to you promptly to provide a quote and arrange an intervention as soon as possible.

03

Simple and transparent
pricing

All prices are communicated in advance, and every intervention requires prior acceptance of a quote.

For your convenience and security, you can also pay online through a secure payment link included with your quote.

Our environmental commitment

01

Optimising
interventions

Route planning

We plan routes by area to optimise our technicians’ travel and reduce the distance covered.

02

Resource
optimisation

Paper and digitisation

We reduce paper use by digitising documents and adopting electronic management tools.

03

Energy
efficiency

Personalised advice

We offer advice tailored to your situation to help improve the energy efficiency of your home or business.

04

Responsible
waste management

Waste sorting

We sort waste at our premises to separate recyclable, compostable and non-recyclable materials effectively.

Businesses that trust us

Companies and organisations that work with ACK Artisanat

We regularly work with shops, brands and businesses throughout Haut-Rhin (68) and Bas-Rhin (67).